Returns & Refunds

Your satisfaction matters to us. If you're not completely happy with your Arisson purchase, we're here to make it right.

90-Day Guarantee

We offer a 90-day money-back guarantee on all Arisson products. If you're not satisfied for any reason, you may return your product within 90 days of delivery for a full refund — no questions asked.

Return Eligibility

To be eligible for a return, your item must be:

Within 90 days of the delivery date
In its original packaging (when possible)
Accompanied by your order number or proof of purchase

Replacement brush heads and accessories that have been opened or used are not eligible for return due to hygiene reasons.

How to Initiate a Return

To start a return, please email us at support@arisson.com with:

Your order number
The item(s) you'd like to return
The reason for your return

Our team will respond within 24 hours with return instructions and a prepaid shipping label.

Refund Process

Once we receive your returned item, we'll inspect it and process your refund within 5–7 business days. Refunds are issued to the original payment method. Please note that it may take an additional 3–5 business days for the refund to appear on your statement, depending on your bank or card issuer.

Exchanges

We currently do not offer direct exchanges. If you'd like a different product or variant, please return the original item for a refund and place a new order.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us at support@arisson.com within 14 days of delivery. Include photos of the damage, and we'll send a replacement at no cost.